Frequently Answered Queries

Community members sign up and connect through two main paths currently:

1. Browsing a list of neighbours' requests and offering to help (Requests are filtered by your skillset and if they are nearby you)

2. Posting a request yourself and connecting with a neighbour who can help

Pretty simple :)

Safety is ensured through mutual rating systems and vetting verifications (Similar to Airbnb & Uber).

Zero dollars and zero cents. There is no cost. There will never be a cost.

Hmm. We want to say “no catch”, but the truth is you’re inviting a real human being to your home. You’ll talk with them, possibly work alongside them, and find out if you like them. You might not like them (and that’s okay too). They’re also a volunteer - they might screw up, they might say something the wrong way, they might be clumsy, they might go to church. But they want to help. So that’s that catch.

Anyone who lives in an area where Amplify is active (there have to be sponsor churches/organizations in the area), and who is over 18 years of age (if you have a legal guardian, they will need to make the request for you). But we don’t worry about if you’re rich or poor, strong or weak, short or tall, well-dressed or casual, or what ethnicity, gender, lifestyle, or sense of humour you have. You are valuable, and we want to help.

Amplify Community is not a religious organization. We have employees of various religions, we have member organizations (churches, colleges, kids camps, etc.) which often ascribe to being Christ Followers, but Amplify Community is simply a software company working for social good.

If you have an idea for how we could improve the platform, we are all ears! Send those our way here: https://amplify.help/platform-feedback

If it's in regard to a service connection: If it’s something small, try to sort it out there and then. If it’s something big, you’ll have the opportunity to leave feedback about the neighbour. If it’s something really big, please reach out to us.

First off, be cautious about asking a neighbour to help with something they could wreck. Second advice, when possible work together so a risk is caught early. Third, If something still gets broken, try to sort out a way forward there and then. Lastly, maybe there is another community member with the skills to fix it, don't hesitate to post and find out.

You always have the option to decline a match, so if for some reason you're not feeling comfortable with the first match, just decline and wait for the next one.

Yes there are limits! But very reasonable ones:

• Don’t ask for things that are illegal.

• Don’t ask for things to do with drugs, sex, or alcohol.

• Don’t ask for things that would put you or anyone else in danger.

• Don’t ask for legal or medical advice.

• Don’t ask for things you (or the volunteer) will regret… tattoos are a bad idea.

And don’t ask for things that we’ll need to add to this list of things you shouldn’t ask for…

As many things as you’d like, but just a few at a time. Once your existing requests are complete, you can ask for something new.

Amplify Community is passionately driven by social good, building relationships, and making our neighbourhoods better places to live, but we aren’t an official charity. We still pay taxes.

First off, we don't sell it and we don't make money off your data. We simply use it to find out how to do this better - we're figuring out how to match needs more effectively, how to make Amplify Community easier to use, and (hopefully) figure out our blind spots.